We do everything we can to ship items on the day we receive the order (or the next business day in the case of orders place on weekends or holidays). 

Shipping is calculated by weight and parcel size at checkout, so you never pay more than you should. We do not add extra handling charges to your order.

You will see all of the options applicable to your order, so you can choose the carrier (FedEx, DHL, USPS or UPS) and the service (standard, overnight, express, etc) you want. 

We keep thorough records of all outgoing shipments, and we provide you with a tracking number when you order. 

For our international customers, please be aware that your country may charge you customs and/or import duties over which we have no control. We are not responsible for paying these extra costs or for any delays you may experience in delivery while your order clears customs in your county.

We cannot be responsible for delays in shipping or receiving orders due to inclement weather or other unforeseen circumstances.

Have questions about returns?

Our refund and return policy is a good place to start.

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